Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please click here. 

If you opt-in for “Free Returns + Package Protection” Coverage at checkout, your return shipping label is included, allowing you to return any item(s) in your order for a refund or exchange for free. If your item is lost or damaged in transit, your order is also protected.

If you decide not to buy return coverage you can still return your items, but you will be responsible for the cost of the return shipping label.

All returns are subject to the guidelines outlined in our Return Policy.

Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at social@angusandgracegogolfing.com.

Damages and issues
Please inspect your order upon reception and contact us at social@angusandgracegogolfing.com. immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at social@angusandgracegogolfing.com.

 

Exchanges 

We offer exchanges on any product given the item/s are brought back in their original unwashed and unworn condition and include any original packaging, including all tags.

To start an exchange, please click here. 

If you opt-in for “Free Returns + Package Protection” Coverage at checkout, your return shipping label is included, allowing you to exchange any item(s) in your order  for free. If your item is lost or damaged in transit, your order is also protected.

If you decide not to buy return coverage you can still exchange your items, but you will be responsible for the cost of the return shipping label.

Upon arrival back with us, we will inspect the product and if the exchange is accepted we will send out the requested exchange item, via the most economical route. 

Please remember it can take some time for us to process the exchange and receive the item/s you are exchanging, so let us know in your original message if you have timing constraints.