FAQ – Angus & Grace Go Golfing

Shipping & Delivery

How long does it take to get my products? How long does it take to get my products?

Express domestic shipping can take up to 3 business days.

Standard domestic shipping can take up to 5 business days.

Foreign shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.

How much does shipping cost? How much does shipping cost?

Express domestic shipping is $15AUD flat rate.

Standard domestic shipping is $10AUD flat rate.

International standard shipping is $30AUD flat rate.

However shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Is there free shipping? Is there free shipping?

Yes, we offer free shipping for domestic orders of $150AUD .

Do you ship internationally? Do you ship internationally?

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

Do you ship to my area? Do you ship to my area?

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out here to see if we can work out the details.

Returns & Refunds

Do you offer refunds? Do you offer refunds?

Yes, we offer full refunds.

Please see our refund policy here.

How long after I complete a purchase can I ask for a refund? How long after I complete a purchase can I ask for a refund?

We offer returns within 30 days of the shipment date (or purchase date if in store).

Any returns after this period will not be accepted.All returned items must be in their original unwashed and unworn condition and must include any original packaging, including all tags.

Do you offer exchanges? Do you offer exchanges?

Yes! If you've ordered the wrong size, or have changed your mind on anything we are happy to exchange it.

Please reach out to info@angusandgracegogolfing.com to organise.

Who pays the shipping costs in the case of a refund when the order doesn't have free shipping? Who pays the shipping costs in the case of a refund when the order doesn't have free shipping?

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

Payments & Warranty

What forms of payment do you accept? What forms of payment do you accept?

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

We also accept PayPal payments.

Do you offer warranty for your products? Do you offer warranty for your products?

All our products are subject to quality control.

Once you receive your products make sure to inspect all items and please write to us right away if there are any concerns, or we have sent the wrong product.

Quality is undoubtably our number one priority. Given the limited nature of each product released, each item may have every so slight individual variations. Please write to us if there are any issues.